Our team is here to support your students whether online or by phone.
Online Help Center
- FAQ resource library
- Email our licensed support team
- Less than 24 hour response time
- Correspondence is logged in student account
- Inquiries tracked for training and service enhancement purposes
Live Support
- Licensed representatives
- Custom local phone number
- Self-serve prompts to claims support, provider locator & ID card
- Push-notifications via text messaging
- Communications are logged in the student account